The importance of standards

 

When someone stands up during the court reporter association meetings or trainings and recommends that there should be guidelines for standardization, the members look at that person as if he/she were coming from another planet. 

 

It is vital for any trade to standardize

 

Have you ever rented a car, gotten in and spent time looking for the door handle?  Think about how much more logical it is to have a door handle always located in the same place, so if you are in an accident or are in danger, you know exactly where to look for it.  If the medical professionals did not use the same terminology, tools, and practices, it would be disastrous for the health industry.  Construction, manufacturing, etc. all have some set of accepted and practical standards.  Even the high tech industry has achieved some reasonable common platforms.  Why should the court reporting industry not have guidelines about standards?

 

Let's examine the current situation

 

A reporter is working with CAT system X.  She takes the deposition.  Then she wants to give the file to a scopist for editing.  As things stand right now, the scopist must have the editing module of CAT system X.  Now the transcript is edited, proofed, and ready for delivery; but the attorney wants the transcript in electronic (digital) format including the audio file (synchronized) and with hyperlinks to the exhibits.  Oops, the transcript must now be exported into some other software (different from CAT system X), the audio/video must be re-synchronized via some other specialized software, and hyperlinks to the scanned exhibits recreated...  what a waste of time, money, and energy!  Even in the simplest example, the court reporter produces a transcript, then makes an ASCII, then puts it through a program so it can be send it to the attorney electronically, he gets it and he puts it into his software or puts it back into Word.  Several extra steps!  Why not just send it in Word, or whatever the standard becomes?

 

Currently there are software packages available for the litigator, but none of them is compatible with each other and court reporters are forced to translate their product into whatever software the litigator has, often without knowing what software that is without at least a phone call.  In addition, the reporters have to keep track of which litigator uses which software! It surely is a good way to make money on the part of software manufacturers, but it does not help to streamline the discovery process and it does not make the job of the court reporter any easier.  In fact, it puts a lot of burden on the reporters and, ultimately, on the entire justice system.  Some states, e.g. Oregon, have decided to get rid of it all by putting in recorders or Video systems.  Other states and the Federal Courts have passed rules that all documents must be in MS WORD format.  Texas is considering similar integration.  California is at the point of eliminating the court reporters, etc. etc.

 

What if all documents where produced, transferred, presented, and archived in a uniform and consistent way using a popular and industry standard type of software? What would be the benefits and what the disadvantages if any?

 

 

 

 


Think of it: One software, one format, one pass, and all of the benefits of the most popular word processing system.  Standard word processing with all the most advanced automation utilities like: hyperlinks, pictures, indexing, spelling, etc. and all within the most powerful and popular software in the world: Microsoft Word!

 

What are the benefits?

 

The reporters can concentrate on their skills and leave the editing to others.  Scopists can be easily and conveniently located and trained.  Judges, lawyers, clerks, and paralegals have a common platform.  The process for producing transcripts is significantly improved.  There is no need for other software to export, import, or manipulate the transcripts.  The profession is in step with the rest of the high tech industry.  Court reporting schools do not have to worry about teaching CAT.  Students acquire or improve a transferable skill.

 

Let’s all work together to make a standard.  It will make everything easier for court reporters:  produce the transcript, transfer it to the attorney, file it with the court, the attorneys can use it for discovery purposes easily without additional costly software, and everybody wins.   Reporters will be able to work with litigators from other states without any problems!  There just needs to be a standard in the industry.  The first step is to think in terms of standardization.  Once you have accepted that concept, it just makes sense to have the court reporters, the litigators, and the courts work together to make the transfer of information back and forth easier and uniform.  Court Reporters deserve to have their job made easier, not more difficult, right?

 

By Umberto P. Lenzi and Ms. Kathie Brodie